Plot Exposition

what background information does the narrator relate that gives us a greater understanding of the events unfolding? Why does the information about Bartleby's previous employment come at the end of the story rather than at the beginning?
Complication-how does the Boss react when Bartleby repeatedly refuses to perform his duties? How does his reaction intensify? What is the Boss's dilemma?
Climax-Where do you feel the events reach their pinnacle? Where is the conflict most intense, the clash most "explosive"?
Resolution-What's the outcome of the explosion? 
Epiphany-who has gained insight in this story, Bartleby or the Boss, or anybody?

The narrator gives us the information that Bartleby used to work in the dead mail part of a post office. This is revealed at the end of the story because the narrator wants to give us some suspense about Bartleby's life. We don't know much about him but eventually we learn and we are forced to guess until the end. When Bartleby keeps refusing Boss' commands, he starts losing his patience. He tries to be nice to Bartleby but it starts to wear thin. He cannot get rid of Bartleby no matter what he does. The most explosive part is when Boss finds out that Bartleby is in jail after not leaving the office which he abandoned. Boss is the one who has gained insight. He understood Bartleby and pitied him.